I received check in the mail today for over $800 from American Express saying that I successfully completed the Consumer Debt Management Plan. I don’t ever recall enrolling in this program. Is this too good to be true? Anyone with a similar experience?
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Hi all,
Same thing, one came to my current address for almost 9,000 and the other went to my former address for a bit over 1,800. I had 2 amex accounts and went through CCCS. It is a refund of the overpayment of interest and finance charges.
Count your blessings, for once things are working out for the little guy.
bijoux
I went to americanexpress.com. Found out just the regular 800 number, finally got to speak to someone (after going thru all those damn prompts) At first she had no idea of what I was talking about. She put me on hold and said that she will talk to her supervisor. She came back and told me to call 1-866-621-4159 which is the exact same number on the letter that came with my check. So I’m thinking this is a legitimate department within AMEX. Seems like everyone has just received these checks this week dated apr 30, 2007. Its the weekend now so I will call on Monday morning.
I did do a debt management program about 3 years ago but it wasnt’ thru AMEX. I went thru someother 3rd party company. But this 3rd party did tell me that AMEX had their own debt management program. I called AMEX then and AMEX told me that if i pay off my debt in a timely fashion without missing any payment dates, then they will refund me my interest. So i applied for the program, but then later they told me I didn’t qualify because i already missed too many payments.
It’s been about 2 years since I paid off the card, having no more business with AMEX, and then this week I get a check in the mail which the amount is about the amount I was going to get refunded if i qualified for the program 3 years ago. So I don’t know if there was some lawsuit or something so now AMEX is refunding the interest…. or if this is a very well planned scam… or if this is a computer glich…..
USbank seems legit…. the phone number seems like its an actual department with AMEX… and the refunded check that i just got seems to be the same amount of what I would have gotten few years back….. keyword is “seems”
DID anyone deposit their checks yet? I didn’t… not yet… I will call them on Mon. May 7… I’ll keep you guys posted.
ADD: May 6, 2007 Three years ago when i was in the debt management program and called the 1-800 amex number i would punch in my account number. Then the computer would recognize my account as an account in the debt management program and transfer me to a third company called “RMA”… hmmmm…
I called USbank and gave them the account number on the check… i don’t know if i was against policy to tell me so, but the USbank customer service lady said the account is a legitimate American Express account….
ADD: May 7, 2007 9:50am est Finally talked to them at the 866 number. She said that american express recently did a review of past accounts and is now refunding interest paid, there is no catch, this is not a promotion or anything. She just says that they are getting overwhelmed with phone calls because all these checks went out at once and everybody is calling for the same reason… then basically they should have approached this in a better way. Anyways, i’m going to deposit the check today….
I also received a letter yesterday dated for April 30th…has anyone cashed this yet? Seems like the general similarity is that being enrolled in a debt program and having an AMEX card.
We too received a check yesterday and I thought it was a scam. Before throwing it away, I called the 866#, but found they had already left for the wk.end. I called my debt counseling service that we had a few years ago to find they knew nothing about it. I found that a little strange. You’d think they would know something about this. So, I called Amex directly. The lady I talked to said she could only say the check was legitimate and legal and that it was back pay for any overpayment or interest paid in while in debt mgmt. She told me I would need to call the 866# on Monday. I have a good feeling that this is a good check.
I can’t believe so many of us have had these checks sent and all the comments about the one thing in common – Debt Management plans either through Amex or not – ring true. I too tried calling the 1-800 number on amex.com and they gave me 1.877.388.6539 as their Authorizations department that could verify the check for me. When I called this morning I got a woman who didn’t seem all that sharp and when she came back after searching info said she had to transfer me but I got disconnected. I’ll try again later – there’s no USBank near me at all so I may ask my bank to cash it without putting my bank account number on the back of the check. I’m not as worried about it bouncing as I am getting routed back to someone who may take my personal bank account info and do something with that if it is a scam. I’ll keep checking the posts to see who has done what. Good luck all!