Same thing, one came to my current address for almost 9,000 and the other went to my former address for a bit over 1,800. I had 2 amex accounts and went through CCCS. It is a refund of the overpayment of interest and finance charges.

Count your blessings, for once things are working out for the little guy.

bijoux

The 866# is a valid number for a valid division of AMEX (this was confirmed by the AMEX Fraud Dept.). Although the 866# is the AMEX CDMP number, if you chose option 4- which is to speak to a rep., you will be directed to another location- Rust Consulting, Inc. I spoke with reps there twice yesterday. Each one advising AMEX had hired their firm (which is legitimate, just query Rust Consulting on the Net) to field all calls/dispersement issues concerning these checks. Keep in mind they have only a limited amount of info in reference to why we all received the checks. The second call was the most beneficial. I was told that the money for these checks is being held in an account which will be closed after 180 days (from 04/03). If you don’t cash/deposit the check by then, you will never be able to. Any money that is not “claimed” will be disperse to the state of residence to the person it was supposed to go to as abandonned property. (That’s beyond any fraud scheme I’ve ever heard of.)

I also spoke with the US Bank Fraud Dept. Originally they thought this whole situation sounded like a scam. I faxed them a copy of my letter and check. (Then I had the aforementioned 2nd conversation with Rust.) After the 2nd conv., I called US Bank Fraud Dept. back and they agreed it was legit. The best we could determine was that AMEX was recently sued/or about to be sued. Rust is a firm that handles some Class Action Settlement Administration. I don’t think for one second AMEX wants to give this money out and they would rather be vague about the whole issue (think of how it could hurt their business if they were taking even more from the American consumer).

I called US Bank, and after spending a year on hold they verified the account with me, and that it does belong to AMEX – not an individual. Why AMEX uses US Bank instead of issuing a check drawn on their own bank is beyond me, but whatever. US Bank told me to call AMEX back and confirm the check amount, but did assure me that this was a legitmate account with them (I had a US Bank account so I was able to verify this)

What the 866 number explained was that when I called and set up the delayed payments (obviously with AMEX the whole amount owed is due at the end of the month) that is when I enrolled in the Consumer Debt Management Plan. It provides, among other things, credit help in that if you pay off your debt without them having to go through legal proceedings you get a portion of the fees returned to you. They will also remove some of the negative information on your credit report.

I have been on hold forever so I’m going to US bank to see if they will cash this. I’ll let you know what happens later.

I just got back from US bank and they said the check was good. They charged me a small fee because I didn’t have an account with them, but they did cash it. Hope this helps.

I called American Express and they referred me to their Debt Management Program 1 800- 237-8215 which Nclb takes care of. I asked if t hey know anything about this check, the woman said yes and she asked for me ss# and checked then came back said yes I had over paid when completing the plan and that I would of gotten a check and its REAL!!!!! She could not tell me the amount thought just checked if I completed and was going to get a check. Hope this helps. Hey can you let others know on Answers.com I dont know how to get back on there, I just happen to have gotten on that page through searching american express but I am sure others would love to know its REALLLLLLLLLL. Happy Spending … I too needed the money and came just in time as well. God Bless!!
Alexa